Cliff Hearn 5060 Little Turtle Drive Birmingham, AL 35242 Cell: (205) 529-6384 Home: (205) 981-0992 wchearn3@writeme.com

3535 Colonnade Parkway North W3C Birmingham, AL 35243 Work: (205) 977-0408 Cliff.Hearn@att.com

Professional Experience
2008-Current	Senior Subject Matter Expert/Technical Architect, Amdocs (Contact with AT&T) - Birmingham, Alabama Completed conversion of Legacy AT&T tariffs to Legacy BellSouth's Catalog of Prices and Rates system (BCPR); BCPR system was named best practices by new AT&T. Implemented FL Extended Area Service (EAS) expansion, adding over 2M calling points while coming in under budget. Migrated/ported and upgraded many applications and systems between LINUX (Red Hat/SuSE) and UNIX (HPUX/Solaris).
2007	Technical Architect, AT&T - Birmingham, Alabama Employee commendation for implementing State Commission ordered service restoration to 7 central office switches that were destroyed during Hurricane Katrina; about 4,000 customers were impacted. Implemented expanded local calling area expansions that impacted over 200,000 AT&T customers by giving them larger calling areas. Mechanized system interface to feed billing control data of Banded Area Measured Service (BAMS) into SimCall for billing simulations. Implemented a reign wide V&H coordinate upgrade on schedule in spite of multiple roadblocks.
2004-2007	Senior Manager of Pricing Strategy (Senior Programmer/Analyst), BellSouth - Birmingham, Alabama Garnered multi-millions in annual benefits by designing data feed allowing BellSouth's billing of switched access usage. Saved Network Services annual head count by mechanizing system feeds. Laid the groundwork to create best in class pricing, usage analysis, and carrier access analysis tools for strategic pricing by directing IT equipment ordering (including hardware and software), installation, and configuration of multiple large (1TB) database warehouse layouts (Oracle 8i/9i/10g). Targeted top 20% of high value customers for senior management by coordinating data feeds and assisting in creating ISP/broadband study. Recovered company assets to assist in Hurricane Katrina losses by coordinating building equipment round up. Managed projects, served as team lead, and developed solutions that fit the client specifications and came in under budget. Migrated/ported and upgraded many applications and systems between DOS/Windows (1.3/9x/NT/2000/XP), LINUX (Red Hat/ Mandrake/ SuSE), and UNIX (HPUX/Solaris).
1996-2004	Manager in Usage Analysis (Programmer/Analyst), BellSouth - Birmingham, Alabama Reduced internal maintenance by 35% and increased client's update control by designing a customized reporting system, which allows clients access to control their data feeds and reports. Developed applications for updating databases, pushing data to remote sites, customizing reports, downloading data files, and navigating departmental web site. Reduced cost by developing web interfaces and reports to mechanize paper-reporting systems of over 1800 pages that had to be shipped out to multiple office locations across the region. Mechanized system interfaces to allow users a single point web access for multi-system changes including cross system runs, logs, and data transfers.

Independent Contractor
2001-Current	Photographer Captured weddings, birthday parties, family reunions, and other special occasions using a digital still camera to create photo CDs and prints. Digitally edited photos to create customized collages, repair water and time damage, or cleanup red-eye and blemishes per client needs.
2000-Current	PC Repair/System Assistance/Teacher/Tutor Assisted and taught clients how to resolve software and hardware problems, installations, upgrades, and repairs. Helped clients determine the best system for the required needs and budget. Taught clients how to build websites, home networks, write programs, or use software.
1999-Current	Website Host/Designer/Programmer Assisted clients to have a better web presence by hosting, designing, and maintaining both business and personal websites.

Education
1996-Current	Postgraduate Classes - Company Training Program Java and JSP Programming, Oracle SQL Tuning Techniques, Oracle 9i SQL and PL/SQL, MCSE Classes, MCP, Interactive Web Designing, Introduction to Oracle: SQL and PL/SQL, Access 97, Java Programming, Visual BASIC 4, Relational Database Design, Structured Query Language, Developing Applications Using Informix-ESQL/C
1992-94	Troy State University - Troy, Alabama (BS, November 1994) Computer Information Science Major Business Administration Major

COMPUTER SKILLS CURRENT Skill Name   Experience DOS/Windows   15 years C   15 years UNIX   15 years CGI   14 years HTML   14 years LINUX   13 years JavaScript   10 years Perl   12 years PHP   10 years Team Lead   8 years Expect   7 years MySQL   7 years Oracle   6 years Project Management   5 years

TOTAL EXPERIENCE Languages Assembler, C/C++, COBOL II, Expect, FORTRAN, Java/JavaScript, Pascal, Perl, RPGII, SQL, VBASIC Databases Access 2000, dBase IV, Informix, MySQL, Oracle Operating Systems DOS, Linux, MVS, UNIX, Vax, VM/ESA, VSE/ESA, Windows 95/98/NT/2000/XP/Vista Network Applications IPX/SPX, Microsoft Networks, NetBEUI, NetManage, Novell NetWare, TCP/IP Web Programming ASP, CGI, HTML/DHTML, PHP, Microsoft FrontPage, Symantec Visual Page Web Related Apache, Internet Explorer, Netscape, Netscape Enterprise Server Word Processors AmiPro 3.0, MS-Word XP, Norton Editor, Professional Write, VI, WordPerfect 6.0 Spreadsheets As-Easy-As 3.01, Microsoft Excel 2000, Lotus 1-2-3 97, QuatroPro 4.0, VP Planner Utilities DJM, FTP, FTP Server, Gzip, Kermit, Norton Utilities, pcAnywhere, PC Tools, Pkware, Telnet, VNC, WinZip, X Windows Others Batch Script, JCL, JECL, Shell Script